Shipping & Returns
Domestic Shipping Policy
All orders are processed within 7 business days but could take longer because of COVID-19. Orders are not shipped or delivered on weekends and holidays.
There is a $5.00 shipping fee added to all orders that will be calculated and displayed at checkout.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Melaninandmentalhealth.com ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Melaninandmentalhealth.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.